Our preferred file formats are vector type files from design programs like Adobe Illustrator or InDesign. Please see our Submitting Artwork Tips for specific file types that we accept. If you’re unsure about your file format, please call us at 615-377-8849 to talk to our customer service team.

DPI stands for “dots per inch,” which is a measurement of the scanning resolution of an image. DPI is the number of dots a printer can print per inch or that a monitor can display. Most images on the web are 72 DPI. These images will look good on your monitor but aren’t suitable for printing labels. If you need help finding high-resolution images for your labels, contact the Customer Service Staff at Idezi 615-377-8849. We will help you through the process. Let us know which images you’d like to use, and we can download them for you.

Our customer service team can help you make decisions regarding your label artwork with help from our label artists. You can also let us know which images you want to use for labels, and we’ll download them for you. NOTE: May incur additional charges