About Us
We work to understand your barcode needs and find the right equipment for youOur Story
Idezi did not start in a corporate boardroom or a fancy office. It started 25 years ago in Paul’s basement with a simple goal: to be the kind of partner that businesses could actually count on.
We knew then, and still know now, that the small things like labels, ribbons, and tags are what keep big operations moving. When those things don’t work, everything stops.
Over the last two and a half decades, we have grown from that basement into a team that helps businesses across the country stay on track.
The technology has changed and the industry has evolved, but our approach is exactly the same as it was on day one. We have always believed in being transparent about what is happening in the market and working alongside our customers to find a fix.
Our partners know that when they run into a headache in their purchasing process or a snag in their supply chain, we will work tirelessly to find a solution. Whether you are facing a new labeling challenge or are unsure which equipment fits your specific environment, we tailor our recommendations to your exact needs to maximize your efficiency.
Whether you have worked with Idezi for years or are looking for a new team to help your business grow, we are not just a vendor. We are a value‑added partner that takes a lot of pride in being in this together with you.
Thank you for letting us be a part of your story for the last 25 years. We look forward to the opportunity to support your success for the next 25 and beyond.
Our Process
We take a consultative approach for your company’s unique needs. Using our “EAP” process, we:
- Engage: Listen to your needs to understand your goals and determine if Idezi is good fit to meet those goals
- Assess: Visit your facility to see first‑hand the challenges you have on site
- Plan: Develop a comprehensive plan—with timelines, goals, and budget—to achieve your needs
Developing simple solutions to complex needs is what sets us apart and is the DNA of Idezi.
Contact us today to learn how we can offer a total‑system solution for your tracking, asset, and packaging needs. Ask about our free 30‑minute technology needs assessment. See why Idezi has hundreds of satisfied customers. We look forward to becoming a valued partner to help grow your business.
Industry Leader
Idezi is a leader in the automatic identification and data capture (AIDC) field, specializing in that specializes in:
- Barcode printers
- Auto ID
- Mobile computers
- 1D and 2D wired and wireless barcode scanners
- Custom labels and thermal ribbons
- Warehouse signs and rack labels
- Repairs and print heads
- Format software
- PM services and extended warranties
Major Brands
Idezi has great relationships with all major barcode brands. We have the luxury of looking at your situation and recommending the best fit for your needs. We don’t “push” a particular brand, but we do educate our clients on the pros and cons of different equipment. That’s why it’s so important for us to fully understand your goals.
Exceptional Customer Service
Continued training on “all things barcode” has created a value culture of responsive service professionals that make Idezi a valued partner. Please contact us to learn how we can become the best vendor partner you will ever use.
Core Values
- Treat everyone with respect—customers, vendors, and staff
- Maintain a healthy work/life balance
- A positive attitude will always win the day
- Always stay grateful
Vision for Success
- Know that honesty is the key to success
- Take ownership in everything you do
- Always learn from mistakes
- Focus on the client
Satisfied Customers
- Healthcare
- Life sciences
- Transportation and logistics
- Manufacturing
- Retail
- Warehouse and distribution
- Leisure and entertainment
- Education and public sector
- Food and beverage
Value and Total Cost of Ownership (TCO)
Have you ever purchased something on the web and regretted it? Many companies offer low pricing, but there’s a wide selection of products, and the buyer doesn’t always know that a product isn’t the right fit for their needs.
Idezi has been and always will be competitively priced. But our true value proposition is to understand your unique needs, offer free advice and consulting, and provide equipment to evaluate at no cost. Ultimately, we always want to find the right product for the right situation at the right price. Our competition rarely does this and it’s what makes Idezi different. Our customers understand the importance and value of having a vendor partner that they can work with for a complete solution. This TCO approach has set us apart for 25 years, and it’s the reason we have been able to grow and evolve year after year.
